Last updated: 01/26/2024
Autel Netherlands B.V. (“we”, “us”, or “our”) knows how important your personal data is and we are committed to protecting your privacy.
This privacy policy (“Policy”) describes how we collect and process your personal data through our website at evota.com and its sub-domains (“Website”).
1.What Personal Data We May Collect
2.How We Use the Personal Data We Collect
5.International Transfer of Personal Data
What Personal Data We May Collect
Personal data means any information that, either on its own or jointly with other data, can identify a natural person.
We may collect the following personal data in order to provide you with our services and products:
Contact Information. You may choose to provide us with your name, email address, phone number, company name and company address at your sole discretion. Only with such information, can we contact you and provide relevant services and products.
How We Use the Personal Data We Collect
We may use your personal data for the following purposes, as well as for any other purpose to which you have consented:
1. Communicating with you. We may use your personal data to send you information about products and services that may interest you. If you do not want to receive these types of information, you can opt out at any time. We may also use your data to process and respond to your requests when you contact us.
2. Purchase and delivery of products and services. Your personal information may be used to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
Security and Data Retention
We are concerned about the security of your information, and use commercially reasonable physical, technological, and administrative safeguards to protect information we process and maintain. Please be aware that, no security system is impenetrable and we can’t guarantee the security of the Website. In the unfortunate event that a personal data security incident occurs, we will report it promptly and take remedial measures in accordance with applicable laws and regulations.
To the extent permitted by applicable law, we will retain your personal data as long as is reasonably necessary for the purposes for which we collect. In some circumstances we may retain your personal data for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, accounting requirements. If there is no ongoing legitimate business need to process your personal data, we will either delete or anonymize it.
Sharing of Personal Data
Customer information attaches great importance to our business and we are not in the business of selling our customers’ personal information to others. We will only share your personal data as described below:
1. We may share your information with our parent companies, affiliates, and subsidiaries where such disclosure is necessary to provide you with our services or to manage our business.
2. We may share your data with our service providers assisting us in the operation of our business and services, who will use any personal data we share with them or that they collect on our behalf solely for the purpose of providing these services to us and not for their own purpose. Examples include processing payments, delivering packages, sending email or postal mail, and so on.
3. To comply with mandatory laws or respond to valid legal procedures, we may disclose your personal data to law enforcement or other government agencies.
4. If, in the future, we sell or transfer some or all of our business or assets to a third party, we may disclose information to a potential or actual third-party purchaser of our business or assets.
International Transfer of Personal Data
As a global company, we operate our business internationally. Accordingly, your personal data may be transferred to and stored in countries other than your place of residence or in which the data was originally collected. We will take appropriate steps to ensure that the transfer of personal data is in accordance with applicable laws and carefully managed to protect your privacy rights and interests. Any transfer of personal data will be subject to an adequate level of protection.
Children’s Privacy
Our service is not intended for children and we do not knowingly collect any personal data from children. If we learn that we have collected personal information from a child, we will delete it in accordance with applicable laws. If you believe that we might have any personal information of a child, please contact us directly.
Your Rights and Choices
Under certain circumstances, you have rights under applicable laws in relation to your personal data:
1) To request access to your personal data we process and receive a copy of it;
2) To request correction, erasure of your personal data;
3) To object to processing of your personal data;
4) To request restriction of processing your personal data;
5) To withdraw your consent to our collection and processing of your personal data.
If you wish to exercise any of the rights set out above, please contact us directly. Please note that, we may need to request information from you to verify your identity for security reasons. We will try to respond your legitimate requests within ten (10) business days but it may take longer if your request is particularly complex.
In general, we will not charge you any fees for exercising any of your rights. However, you may be required to pay a reasonable fee if your request is clearly unfounded, repetitive or excessive.
Changes to this Policy
Note that we may change the Policy from time to time to keep it up to date with legal requirements and the way we operate our business. Please review these pages periodically for the latest version of this notice. If we make significant changes to this privacy notice, we will seek to inform you by posting notice on the Website or by email.
How to Contact Us
For any questions or concerns relating to this Policy or our data protection practices, or to make an individual rights request, please contact us at the following email address: info@evota.com.